Price Guide & Ancillary Fees

All prices exclude VAT.

SIM‑Related Fees

  • Standard SIM Delivery: £4.45 + VAT
  • Express SIM Delivery: £5.95 + VAT
  • SIM Replacement: £2.00 + VAT (plus postage) 
    Note:  SIM Replacement charges apply for existing Omni Mobile customers only. No PAC porting is required for a like-for-like replacement SIM.

VoIP & Number Porting

  • Number Porting: No charge
  • Porting checks, including Pre-Order Validation: No charge

Installation & Configuration

  • Setup & Onboarding - Phone systems (remote/phone/chat): £19.95 + VAT per extension
  • Setup & Onboarding - Digital Landlines/ Cloud Mobile (remote/phone/chat): £14.95 + VAT per service
  • Handset/ATA Preconfiguration: £14.95 + VAT per device
  • Remote Configuration - Third Party Handsets & ATAs: £24.95 + VAT per device

Out‑of‑Bundle Credit

Vouchers for premium/international usage:

  • £25 + VAT
  • £50 + VAT
  • £75 + VAT
  • £100 + VAT

Billing & Payment Fees

  • Itemised Billing Add‑On: £3.00 + VAT per month
  • Direct Debit Failure / Late Payment Surcharge: £5.00 + VAT

Note: Number porting is free of charge. Incorrect or incomplete information may cause a request to be rejected or delayed. Please provide details that match your current provider’s records so we can resolve any rejection and progress the transfer.

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