Contract Documents & Pre‑Contract Information
Important: Business Verification (KYB) checks
Before we activate any service, we may need to verify your business (for example: checking your company details and confirming the authorised buyer). If more information is needed, we’ll contact you after checkout. Activation may be paused until checks are complete. If any paid third-party verification is required in rare cases, we’ll agree this with you before proceeding.
Use this page to download the Ofcom-required Contract Summaries, Pre-Contract Information and full Terms for all our plans in one combined document. If your business has 10 or fewer employees, you must read these before you’re bound by any contract.
This page lists the contract pack currently attached to each live product. Each contract pack is the same document customers can open from the relevant product page.
General legal pages: Contract Documents & Pre-Contract Information • Terms & Conditions of Sale • Price Changes & Additional Terms • Termination Policy • Refunds & Returns Policy • Delivery Information • Number Porting.
SIMs (OmniCall & OmniStream)
Vodafone (V) — Pay Monthly
- OmniCall Infinity-V — 1GB (Monthly Rolling)
- OmniCall Infinity-V — 24GB (Monthly Rolling)
- OmniCall Infinity-V — 2GB (Monthly Rolling)
- OmniCall Infinity-V — 6GB (Monthly Rolling)
- OmniCall Infinity-V — Unlimited (Monthly Rolling)
Vodafone (V) — Prepaid
- OmniCall Infinity-V — Unlimited (1M)
- OmniCall Infinity-V — Unlimited (3M)
- OmniCall Infinity-V — Unlimited (6M)
- OmniCall Infinity-V — Unlimited (12M)
- OmniCall Infinity-V — Unlimited (18M)
- OmniCall Infinity-V — Unlimited (24M)
O2 (O) — Pay Monthly
- OmniCall Infinity-O — 20GB (Monthly Rolling)
- OmniCall Infinity-O — 2GB (Monthly Rolling)
- OmniCall Infinity-O — 50GB (Monthly Rolling)
- OmniCall Infinity-O — 6GB (Monthly Rolling)
- OmniCall Infinity-O — Unlimited (Monthly Rolling)
O2 (O) — Prepaid
- OmniCall Infinity-O — Unlimited (1M)
- OmniCall Infinity-O — Unlimited (3M)
- OmniCall Infinity-O — Unlimited (6M)
- OmniCall Infinity-O — Unlimited (12M)
- OmniCall Infinity-O — Unlimited (18M)
- OmniCall Infinity-O — Unlimited (24M)
EE (E) — Pay Monthly
- OmniCall Infinity-E — Voice & Text Only (Monthly Rolling)
- OmniCall Infinity-E — 100GB (Monthly Rolling)
- OmniCall Infinity-E — 10GB (Monthly Rolling)
- OmniCall Infinity-E — 20GB (Monthly Rolling)
- OmniCall Infinity-E — 50GB (Monthly Rolling)
- OmniCall Infinity-E — 5GB (Monthly Rolling)
- OmniCall Infinity-E — Unlimited (Monthly Rolling)
EE (E) — Prepaid
- OmniCall Infinity-E — Unlimited (1M)
- OmniCall Infinity-E — Unlimited (3M)
- OmniCall Infinity-E — Unlimited (6M)
- OmniCall Infinity-E — Unlimited (12M)
- OmniCall Infinity-E — Unlimited (18M)
- OmniCall Infinity-E — Unlimited (24M)
Three (3) — Pay Monthly
Three (3) — Prepaid
- OmniCall Infinity-3 — Unlimited (1M)
- OmniCall Infinity-3 — Unlimited (3M)
- OmniCall Infinity-3 — Unlimited (6M)
- OmniCall Infinity-3 — Unlimited (12M)
- OmniCall Infinity-3 — Unlimited (18M)
- OmniCall Infinity-3 — Unlimited (24M)
Data-Only — Pay Monthly (OmniStream)
- OmniStream Infinity-V — 10GB (Monthly Rolling)
- OmniStream Infinity-V — 30GB (Monthly Rolling)
- OmniStream Infinity-V — 4GB (Monthly Rolling)
- OmniStream Infinity-V — Unlimited (Monthly Rolling)
- OmniStream Infinity-O — 10GB (Monthly Rolling)
- OmniStream Infinity-O — 2GB (Monthly Rolling)
- OmniStream Infinity-O — 300GB (Monthly Rolling)
- OmniStream Infinity-O — 30GB (Monthly Rolling)
- OmniStream Infinity-E — 200GB (Monthly Rolling)
- OmniStream Infinity-E — 30GB (Monthly Rolling)
- OmniStream Infinity-E — Unlimited (Monthly Rolling)
- OmniStream Infinity-3 — Unlimited (Monthly Rolling)
Data-Only — Prepaid (OmniStream)
- OmniStream Infinity-V — Unlimited (1M)
- OmniStream Infinity-V — Unlimited (3M)
- OmniStream Infinity-V — Unlimited (6M)
- OmniStream Infinity-V — Unlimited (12M)
- OmniStream Infinity-V — Unlimited (18M)
- OmniStream Infinity-V — Unlimited (24M)
- OmniStream Infinity-O — 300GB (1M)
- OmniStream Infinity-O — 300GB (3M)
- OmniStream Infinity-O — 300GB (6M)
- OmniStream Infinity-O — 300GB (12M)
- OmniStream Infinity-O — 300GB (18M)
- OmniStream Infinity-O — 300GB (24M)
- OmniStream Infinity-E — Unlimited (1M)
- OmniStream Infinity-E — Unlimited (3M)
- OmniStream Infinity-E — Unlimited (6M)
- OmniStream Infinity-E — Unlimited (12M)
- OmniStream Infinity-E — Unlimited (18M)
- OmniStream Infinity-E — Unlimited (24M)
- OmniStream Infinity-3 — Unlimited (1M)
- OmniStream Infinity-3 — Unlimited (3M)
- OmniStream Infinity-3 — Unlimited (6M)
- OmniStream Infinity-3 — Unlimited (12M)
- OmniStream Infinity-3 — Unlimited (18M)
- OmniStream Infinity-3 — Unlimited (24M)
Digital Landlines (VoIP)
OmniLine — Pay Monthly
OmniLine — Prepaid
OmniLine CloudNumber — Pay Monthly
OmniLine CloudNumber — Prepaid
OmniLine CloudNumber Trio — Pay Monthly
OmniLine CloudNumber Trio — Prepaid
Cloud Mobile (OmniCall CloudNumber)
OmniCall CloudNumber — Pay Monthly
OmniCall CloudNumber — Prepaid
Phone Systems
Omni Communicator S — Pay Monthly
Omni Communicator S — Prepaid
- Omni Communicator S — 3M
- Omni Communicator S — 6M
- Omni Communicator S — 12M
- Omni Communicator S — 18M
- Omni Communicator S — 24M
- Omni Communicator S — 36M
Omni Communicator S Mobile — Pay Monthly
Omni Communicator S Mobile — Prepaid
- Omni Communicator S Mobile — 3M
- Omni Communicator S Mobile — 6M
- Omni Communicator S Mobile — 12M
- Omni Communicator S Mobile — 18M
- Omni Communicator S Mobile — 24M
- Omni Communicator S Mobile — 36M
Omni Flow Essentials — Pay Monthly
Omni Flow Essentials — Prepaid
- Omni Flow Essentials — 3M
- Omni Flow Essentials — 6M
- Omni Flow Essentials — 12M
- Omni Flow Essentials — 18M
- Omni Flow Essentials — 24M
- Omni Flow Essentials — 36M
Additional Phone Numbers
Compatibility note: Additional Phone Number products are add-ons for compatible Phone System services supplied by us. Please choose the product that matches your existing or new Omni phone system service.
Additional Geographic Phone Number — Pay Monthly
Additional Geographic Phone Number — Prepaid
- Additional Geographic Phone Number — 3M Prepaid
- Additional Geographic Phone Number — 6M Prepaid
- Additional Geographic Phone Number — 12M Prepaid
- Additional Geographic Phone Number — 18M Prepaid
- Additional Geographic Phone Number — 24M Prepaid
Additional 0330 Phone Number — Pay Monthly
Additional 0330 Phone Number — Prepaid
- Additional 0330 Phone Number — 3M Prepaid
- Additional 0330 Phone Number — 6M Prepaid
- Additional 0330 Phone Number — 12M Prepaid
- Additional 0330 Phone Number — 18M Prepaid
- Additional 0330 Phone Number — 24M Prepaid
First Cloud Mobile Number Upgrade for Omni Communicator S — Pay Monthly
First Cloud Mobile Number Upgrade for Omni Communicator S — Prepaid
- First Cloud Mobile Number Upgrade for Omni Communicator S — 3M Prepaid
- First Cloud Mobile Number Upgrade for Omni Communicator S — 6M Prepaid
- First Cloud Mobile Number Upgrade for Omni Communicator S — 12M Prepaid
- First Cloud Mobile Number Upgrade for Omni Communicator S — 18M Prepaid
- First Cloud Mobile Number Upgrade for Omni Communicator S — 24M Prepaid