General Condition C8: Consumer‑Style Protections for Micro‑Businesses

Ofcom’s GC C8 ensures that micro‑business customers (sole traders and businesses with ≤10 employees) receive transparent, non‑misleading sales information—similar to consumer rights—when buying telecoms services online.

At VoIP and SIMs we comply fully by ensuring:

Plain‑language sales copy: No hidden jargon.

Clear pricing details:

  • All charges are shown up‑front (with “Price Confirmation Slip”).
  • No surprise CPI/RPI uplifts mid‑term.

Exit rules stated prominently:

  • Pay Monthly plans: notice any day → ends last day of next calendar month.
  • Prepaid bundles: auto‑expire on expiry date.
  • VoIP: Omni Communicator S: 3‑month minimum term, then standard notice.

Marketing claims are accurate and verifiable (we don’t over‑promise coverage or rates).

Key legal documents are accessible before you buy:

We’re committed to fair, honest selling. If anything is unclear, please contact us:

📧 support@omnicom.uk
📞 0161 507 7999