Digital Landlines (VoIP) — Services Explained

What is a Digital Landline (VoIP)?

A Digital Landline routes your calls over the internet instead of the old copper PSTN network. It looks and behaves like a normal landline number, but with better reliability, lower costs and smarter features.

Why now?

The UK PSTN switch-off is underway. All traditional landlines are being retired and replaced by digital voice solutions.

Your options with us

OmniLine (Deskphones & iPhone app)

✅ Free new landline number or keep your existing landline number (Number porting charges apply).

✅ Inclusive UK landline & mobile call bundles available

✅ Voicemail to email, call forwarding, time-of-day routing

OmniLine CloudNumber (App-only)

✅ A landline number you answer on your mobile (no deskphone)

✅ Perfect for sole traders and mobile teams

OmniLine CloudNumber Trio (1 number, 3 devices)

✅ Access your landline numbers on up to 3 devices — great for small teams.

Installation & setup

✅ Setup & Onboarding (Remote): We configure the service with you via a one-to-one Remote Access & Support software session. This is required for Cloud Mobile and Digital Landline setup.

✅ Hardware: Let us pre-configure devices you buy from us or bring your own compatible device.

Number porting

✅ Landline to Digital: £15+VAT per port. Requires signed cLOA.

✅ Pre-order validation (recommended): Check details before submitting to avoid rejections. A Number Porting & Pre-order validation bundle is also available.

Emergency calls

VoIP needs power & internet. During an outage, 999/112 may not work. See our Emergency Services Policy.

Ready to Get Started?

Explore our clear, simple Digital Landline solutions, or speak directly to our friendly team for expert advice:

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