{"title":"Technical Services \u0026 Add-ons","description":"\u003ch2\u003eTechnical Services \u0026amp; Add-ons\u003c\/h2\u003e\n\u003cp data-start=\"166\" data-end=\"280\"\u003eSpeed up setup, validate ports and manage changes with fixed-price services. All prices exclude VAT unless stated.\u003c\/p\u003e\n\u003cp data-start=\"166\" data-end=\"280\"\u003e\u003cstrong\u003e🛠️ Services \u0026amp; Fees\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"309\" data-end=\"342\"\u003e✔️ Setup \u0026amp; Onboarding (Remote):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"list-style-type: none;\"\u003e\n\u003cul\u003e\n\u003cli data-start=\"282\" data-end=\"923\"\u003e\u003cstrong data-start=\"359\" data-end=\"401\"\u003ePhone Systems (per extension): £19.95+VAT\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-start=\"282\" data-end=\"923\"\u003e\n\u003cstrong data-start=\"418\" data-end=\"476\"\u003eDigital Landline \/ Cloud Mobile (per service): £14.95+VAT\u003c\/strong\u003e\u003cstrong data-start=\"418\" data-end=\"476\"\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"481\" data-end=\"518\"\u003e✔️ Preconfiguration (hardware purchased from us):\u003c\/strong\u003e £14.95+VAT per device\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"542\" data-end=\"587\"\u003e✔️ Remote Configuration (customer hardware):\u003c\/strong\u003e £24.95+VAT per device (≤1 hr; compatibility required)\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"481\" data-end=\"518\"\u003e✔️ \u003c\/strong\u003e\u003cstrong\u003eMobile Number Porting (PAC) – SIM Services: \u003c\/strong\u003eNo charge\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"481\" data-end=\"518\"\u003e✔️ \u003c\/strong\u003e\u003cstrong\u003eMobile Number Porting (PAC) – Cloud Mobile: \u003c\/strong\u003eNo charge\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"481\" data-end=\"518\"\u003e✔️ \u003c\/strong\u003e\u003cstrong\u003eLandline Number Porting (LOA) – Digital Landlines \u0026amp; Phone Systems: \u003c\/strong\u003eNo charge\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"643\" data-end=\"669\"\u003e✔️ \u003c\/strong\u003e\u003cstrong data-start=\"711\" data-end=\"744\"\u003ePorting Pre-Order Validation:\u003c\/strong\u003e £14.95+VAT\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"810\" data-end=\"830\"\u003e✔️ SIM Replacement:\u003c\/strong\u003e £2+VAT + delivery (eSIM £0 via email)\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong data-start=\"873\" data-end=\"900\"\u003e✔️ Out-of-Bundle Vouchers:\u003c\/strong\u003e £25\/ £50 \/ £75 \/ £100 + VAT\u003c\/p\u003e\n\u003cp data-start=\"925\" data-end=\"1071\"\u003e\u003cstrong data-start=\"925\" data-end=\"940\"\u003e💡 Benefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Faster, smoother onboarding\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Lower risk of port rejections with validation\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Remote help when you need it (Remote Access \u0026amp; Support software)\u003c\/p\u003e\n\u003cp data-start=\"1073\" data-end=\"1250\"\u003e\u003cstrong data-start=\"1073\" data-end=\"1095\"\u003eEmergency services\u003c\/strong\u003e\u003cbr data-start=\"1095\" data-end=\"1098\"\u003eAll VoIP and mobile services rely on power and connectivity. During an outage, calls to \u003cstrong data-start=\"1186\" data-end=\"1197\"\u003e999\/112\u003c\/strong\u003e may not work. See our \u003cstrong data-start=\"1220\" data-end=\"1249\"\u003eEmergency Services Policy\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1252\" data-end=\"1449\"\u003e\u003cstrong data-start=\"1252\" data-end=\"1278\"\u003eBusiness purchase only\u003c\/strong\u003e\u003cbr data-start=\"1278\" data-end=\"1281\"\u003eBy purchasing you confirm this is a business purchase and you accept our \u003ca href=\"https:\/\/voipandsims.com\/pages\/terms-and-conditions-of-sale\" title=\"VoIP and Sims | Terms \u0026amp; Conditions of Sale\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong data-start=\"1354\" data-end=\"1371\"\u003eTerms of Sale\u003c\/strong\u003e\u003c\/a\u003e, \u003ca href=\"https:\/\/voipandsims.com\/pages\/refunds-and-returns-policy\" title=\"VoIP and Sims | Refunds \u0026amp; Returns Policy\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong data-start=\"1373\" data-end=\"1394\"\u003eRefunds \u0026amp; Returns\u003c\/strong\u003e\u003c\/a\u003e, \u003ca href=\"https:\/\/voipandsims.com\/pages\/termination-policy\" title=\"VoIP and Sims | Termination Policy\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong data-start=\"1396\" data-end=\"1418\"\u003eTermination Policy\u003c\/strong\u003e\u003c\/a\u003e and \u003ca href=\"https:\/\/voipandsims.com\/pages\/acceptable-use-policy\" title=\"VoIP and Sims | Acceptable Use Policy\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong data-start=\"1423\" data-end=\"1448\"\u003eAcceptable Use Policy\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e","products":[{"product_id":"preconfiguration-of-handsets-and-atas-purchased","title":"Preconfiguration of Handsets \u0026 ATAs (Purchased from Us)","description":"\u003ch2 data-start=\"591\" data-end=\"656\"\u003e\u003cstrong\u003ePreconfiguration of Handsets \u0026amp; ATAs (Purchased from Us)\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"657\" data-end=\"756\"\u003eWe preconfigure devices purchased from us so they’re plug-and-play on arrival.\u003c\/p\u003e\n\u003cp data-start=\"758\" data-end=\"775\"\u003e\u003cstrong data-start=\"758\" data-end=\"773\"\u003eKey Points:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFor Omni Communications-supplied hardware only.\u003c\/li\u003e\n\u003cli\u003eMatches your VoIP service settings.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Omni Communications","offers":[{"title":"Default Title","offer_id":52078820950283,"sku":"OC-DLP-PCH","price":14.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/PreconfigurationofHandsets_ATAs_PurchasedfromUs.png?v=1755106045"},{"product_id":"remote-configuration-third-party-handsets-and-atas","title":"Remote Configuration – Third-Party Handsets \u0026 ATAs","description":"\u003ch2\u003e\u003cstrong\u003eRemote Configuration – Third-Party Handsets \u0026amp; ATAs\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"5167\" data-end=\"5333\"\u003eRemote configuration of compatible third-party handsets or ATAs for use with your VoIP and Sims service.\u003c\/p\u003e\n\u003cp data-start=\"5167\" data-end=\"5333\"\u003e\u003cstrong data-start=\"5316\" data-end=\"5331\"\u003eKey Points:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"5336\" data-end=\"5360\"\u003eMax 1 hour per device.\u003c\/li\u003e\n\u003cli data-start=\"5336\" data-end=\"5360\"\u003eCustomer responsible for compatibility.\u003c\/li\u003e\n\u003cli data-start=\"5336\" data-end=\"5360\"\u003eNot all devices supported.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Omni Communications","offers":[{"title":"Default Title","offer_id":52079080800523,"sku":"OC-DLP-RCH","price":24.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/RemoteConfiguration_Third-PartyHandsets_ATAs.png?v=1755109161"},{"product_id":"number-porting-digital-landlines-and-phone","title":"Landline Number Porting (LOA) – Digital Landlines \u0026 Phone Systems (porting details are collected after checkout)","description":"\u003ch2 data-end=\"5867\" data-start=\"5710\"\u003eLandline Number Porting (LOA) – Digital Landlines \u0026amp; Phone Systems\u003c\/h2\u003e\n\u003cp data-end=\"1586\" data-start=\"1460\"\u003eTransfer your existing geographic landline number into our VoIP Digital Landlines or Cloud Phone Systems.\u003c\/p\u003e\n\u003cp data-end=\"1605\" data-start=\"1588\"\u003e\u003cstrong data-end=\"1603\" data-start=\"1588\"\u003eKey Points:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Applies to \u003cstrong data-end=\"1631\" data-start=\"1619\"\u003eOmniLine\u003c\/strong\u003e, \u003cstrong data-end=\"1657\" data-start=\"1633\"\u003eOmniLine CloudNumber\u003c\/strong\u003e, \u003cstrong data-end=\"1688\" data-start=\"1659\"\u003eOmniLine CloudNumber Trio\u003c\/strong\u003e, \u003cstrong data-end=\"1713\" data-start=\"1690\"\u003eOmni Communicator S\u003c\/strong\u003e, and \u003cstrong data-end=\"1743\" data-start=\"1719\"\u003eOmni Flow Essentials\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ FREE of Charge (for microbusinesses up to 10 employees)\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Requires a signed \u003cstrong data-end=\"1839\" data-start=\"1800\"\u003ecLOA (Customer Letter of Authority)\u003c\/strong\u003e — completed securely via e-sign.\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ To maximise success, we recommend that you add the \u003cstrong data-end=\"1962\" data-start=\"1909\"\u003ePorting Pre-Order Validation \u003c\/strong\u003eto your order.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote:  \u003c\/strong\u003eWe do not collect full porting or cLOA details in Shopify checkout. After you place your order, we will email you a secure Landline Porting Details form so you can provide the required information. \u003c\/p\u003e\n\u003cp\u003e⚠️ Important: Port approval depends on accurate details from your current provider. Incorrect information may result in a failed port and delays in porting.\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079160000779,"sku":"OC-DLP-NPV","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/NumberPorting_VoIPServices.png?v=1755111607"},{"product_id":"porting-pre-order-validation-standalone","title":"Porting Pre-Order Validation","description":"\u003ch2 data-start=\"1958\" data-end=\"2009\"\u003e\u003cstrong\u003ePorting Pre-Order Validation\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"2010\" data-end=\"2124\"\u003eWe validate your porting details with your current provider before we submit a port request. This maximizes your chances of a successful port and helps you minimise delays due to failed ports.\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079201779979,"sku":"OC-DLP-NPP","price":14.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/PortingPre-OrderValidation_Standalone.png?v=1755113981"},{"product_id":"sim-replacement","title":"SIM Replacement","description":"\u003ch2\u003e\u003cstrong\u003eOmni Mobile Replacement SIM Cards\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eReplacement \u003cstrong\u003eT\u003c\/strong\u003e\u003cb\u003eriple-cut SIM cards\u003c\/b\u003e are available exclusively through VoIP and Sims for all active Omni Mobile customers. We provide original, network-supplied SIM cards for all four major networks. These SIM cards are for use with your \u003cstrong\u003eexisting\u003c\/strong\u003e \u003cb\u003eOmni Mobile services only\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp\u003eThis is a SIM replacement for an existing active service. It is not a new mobile service and does not use PAC number porting.\u003c\/p\u003e\n\u003cp\u003eYour existing mobile number remains on your active service and is transferred to the replacement SIM through the network replacement\/SIM swap process.\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"EE","offer_id":52079600664843,"sku":"OC-TCS-REP-EE","price":2.0,"currency_code":"GBP","in_stock":true},{"title":"O2","offer_id":52079600697611,"sku":"OC-TCS-REP-O2","price":2.0,"currency_code":"GBP","in_stock":true},{"title":"Three","offer_id":52079600730379,"sku":"OC-TCS-REP-3","price":2.0,"currency_code":"GBP","in_stock":true},{"title":"Vodafone","offer_id":52079600763147,"sku":"OC-TCS-REP-VOD","price":2.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/Omni_Infinity-E_-_Original_EE_Replacement_SIM_Card.png?v=1755126015"},{"product_id":"voip-and-sims-out-of-bundle-call-data-voucher-50","title":"VoIP and Sims Out-of-Bundle Call\/Data Voucher – £50","description":"\u003ch2\u003e\u003cstrong\u003eVoIP and Sims Out-of-Bundle Call\/Data Voucher – £50\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eThis \u003cb\u003e£50 voucher\u003c\/b\u003e can be used for any voice or data services from VoIP and SIMs. It's designed to cover \u003cb\u003eout-of-bundle charges\u003c\/b\u003e, such as calls and SMS to non-geographic, premium rate, or international numbers, as well as outbound SMS from Omni Communicator Digital Landline \u0026amp; Phone System services.\u003c\/p\u003e\n\u003cp\u003eTo use the voucher, you'll need to enable out-of-bundle services by contacting VoIP and SIMs. Once activated, the voucher's balance will be used to offset any overage charges on your account.\u003c\/p\u003e\n\u003cp\u003eAccess to these out-of-bundle services will expire when the voucher's balance reaches zero. To continue using these services, simply purchase a new top-up voucher.\u003cstrong data-start=\"2558\" data-end=\"2573\"\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079635726603,"sku":"OC-VSV-50","price":50.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/VoIP_and_Sims_Out-of-Bundle_CallData_Voucher_50.png?v=1755130587"},{"product_id":"voip-and-sims-out-of-bundle-call-data-voucher-75","title":"VoIP and Sims Out-of-Bundle Call\/Data Voucher – £75","description":"\u003ch2\u003e\u003cstrong\u003eVoIP and Sims Out-of-Bundle Call\/Data Voucher – £75\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eThis \u003cb\u003e£75 voucher\u003c\/b\u003e can be used for any voice or data services from VoIP and SIMs. It's designed to cover \u003cb\u003eout-of-bundle charges\u003c\/b\u003e, such as calls and SMS to non-geographic, premium rate, or international numbers, as well as outbound SMS from Omni Communicator Digital Landline \u0026amp; Phone System services.\u003c\/p\u003e\n\u003cp\u003eTo use the voucher, you'll need to enable out-of-bundle services by contacting VoIP and SIMs. Once activated, the voucher's balance will be used to offset any overage charges on your account.\u003c\/p\u003e\n\u003cp\u003eAccess to these out-of-bundle services will expire when the voucher's balance reaches zero. To continue using these services, simply purchase a new top-up voucher.\u003cstrong data-end=\"2573\" data-start=\"2558\"\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079722135819,"sku":"OC-VSV-75","price":75.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/VoIP_and_Sims_Out-of-Bundle_CallData_Voucher_75.png?v=1755130656"},{"product_id":"voip-and-sims-out-of-bundle-call-data-voucher-100","title":"VoIP and Sims Out-of-Bundle Call\/Data Voucher – £100","description":"\u003ch2\u003e\u003cstrong\u003eVoIP and Sims Out-of-Bundle Call\/Data Voucher – £100\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eThis \u003cb\u003e£100 voucher\u003c\/b\u003e can be used for any voice or data services from VoIP and SIMs. It's designed to cover \u003cb\u003eout-of-bundle charges\u003c\/b\u003e, such as calls and SMS to non-geographic, premium rate, or international numbers, as well as outbound SMS from Omni Communicator Digital Landline \u0026amp; Phone System services.\u003c\/p\u003e\n\u003cp\u003eTo use the voucher, you'll need to enable out-of-bundle services by contacting VoIP and SIMs. Once activated, the voucher's balance will be used to offset any overage charges on your account.\u003c\/p\u003e\n\u003cp\u003eAccess to these out-of-bundle services will expire when the voucher's balance reaches zero. To continue using these services, simply purchase a new top-up voucher.\u003cstrong data-end=\"2573\" data-start=\"2558\"\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079726952715,"sku":"OC-VSV-100","price":100.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/VoIP_and_Sims_Out-of-Bundle_CallData_Voucher_100.png?v=1755130672"},{"product_id":"number-porting-cloud-mobile-services-free","title":"Mobile Number Porting (PAC) – Cloud Mobile (porting details are collected after checkout)","description":"\u003ch2\u003eMobile Number Porting (PAC) – Cloud Mobile\u003c\/h2\u003e\n\u003cp data-end=\"1058\" data-start=\"905\"\u003eMove your existing mobile number into our Cloud Mobile services (OmniCall CloudNumber, Omni Communicator S Mobile) at no extra cost.\u003c\/p\u003e\n\u003cp data-end=\"1077\" data-start=\"1060\"\u003e\u003cstrong data-end=\"1075\" data-start=\"1060\"\u003eKey Points:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Applies to \u003cstrong data-end=\"1121\" data-start=\"1091\"\u003eCloud Mobile VoIP services\u003c\/strong\u003e only.\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Free of charge — no porting fee.\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Requires a valid \u003cstrong data-end=\"1198\" data-start=\"1186\"\u003ePAC code\u003c\/strong\u003e and expiry date\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Simple, fast process — no cLOA required.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote:  \u003c\/strong\u003eWe do not collect your PAC details in Shopify checkout.  Please do not submit PAC details until we request them.\u003c\/p\u003e\n\u003cp\u003e⚠️ Important: Ensure your PAC code is valid for 30 days from the date of issue.\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079731704075,"sku":"OC-CMS-NPM","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/Number_Porting_OmniCall_CloudNumber_Cloud_Mobile_Voice_Text.png?v=1755134168"},{"product_id":"number-porting-sim-services-free","title":"Mobile Number Porting (PAC) – SIM Services (porting details are collected after checkout)","description":"\u003ch2 data-end=\"2964\" data-start=\"2920\"\u003eMobile Number Porting (PAC) – SIM Services\u003c\/h2\u003e\n\u003cp data-start=\"279\" data-end=\"430\"\u003eKeep your existing mobile number when switching to OmniCall SIM services. Porting is free for eligible OmniCall Voice \u0026amp; Text SIMs.\u003c\/p\u003e\n\u003cp data-start=\"432\" data-end=\"449\"\u003e\u003cstrong data-start=\"432\" data-end=\"447\"\u003eKey Points:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Applies to \u003cstrong data-start=\"463\" data-end=\"492\"\u003ePay Monthly OmniCall SIM Cards\u003c\/strong\u003e and \u003cstrong data-start=\"497\" data-end=\"533\"\u003ePrepaid SIM Cards (12 months or more)\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Not available for OmniStream data-only SIM Cards.\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e✔️ Requires a valid \u003cstrong data-start=\"605\" data-end=\"625\"\u003ePAC code\u003c\/strong\u003e from your current provider.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote:  \u003c\/strong\u003eWe do not collect your PAC details in Shopify checkout.  Please do not submit PAC details until we request them.\u003c\/p\u003e\n\u003cp\u003e⚠️ Important: Porting approval depends on accurate details from your current provider. Incorrect codes may cause delays.\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52079871557899,"sku":"OC-SIM-NPM","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/NumberPorting_SIM_Data-OnlyServices_Free.png?v=1755139174"},{"product_id":"voip-and-sims-out-of-bundle-call-data-voucher-25","title":"VoIP and Sims Out-of-Bundle Call\/Data Voucher – £25","description":"\u003ch2\u003e\u003cstrong\u003eVoIP and Sims Out-of-Bundle Call\/Data Voucher – £25\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eThis \u003cb\u003e£25 voucher\u003c\/b\u003e can be used for any voice or data services from VoIP and SIMs. It's designed to cover \u003cb\u003eout-of-bundle charges\u003c\/b\u003e, such as calls and SMS to non-geographic, premium rate, or international numbers, as well as outbound SMS from Omni Communicator Digital Landline \u0026amp; Phone System services.\u003c\/p\u003e\n\u003cp\u003eTo use the voucher, you'll need to enable out-of-bundle services by contacting VoIP and SIMs. Once activated, the voucher's balance will be used to offset any overage charges on your account.\u003c\/p\u003e\n\u003cp\u003eAccess to these out-of-bundle services will expire when the voucher's balance reaches zero. To continue using these services, simply purchase a new top-up voucher.\u003cstrong data-start=\"2558\" data-end=\"2573\"\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"VoIP and SIMS","offers":[{"title":"Default Title","offer_id":52492331122955,"sku":"OC-VSV-25","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/VoIP_and_Sims_Out-of-Bundle_CallData_Voucher__25.png?v=1761068429"},{"product_id":"guided-installation-remote","title":"Setup \u0026 Onboarding (Remote)","description":"\u003ch2 data-end=\"4296\" data-start=\"4069\"\u003e\u003cstrong\u003eSetup \u0026amp; Onboarding (Remote)\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"1979\" data-start=\"1877\"\u003eSetup \u0026amp; Onboarding is a remote service session to get your VoIP service working correctly, first time.\u003c\/p\u003e\n\u003cp data-end=\"2221\" data-start=\"1981\"\u003e\u003cstrong data-end=\"1995\" data-start=\"1981\"\u003eImportant:\u003c\/strong\u003e\u003cbr data-end=\"1998\" data-start=\"1995\"\u003eIf you order \u003cstrong data-end=\"2027\" data-start=\"2011\"\u003eCloud Mobile\u003c\/strong\u003e, \u003cstrong data-end=\"2050\" data-start=\"2029\"\u003eDigital Landlines\u003c\/strong\u003e, \u003cstrong data-end=\"2072\" data-start=\"2055\"\u003ePhone Systems\u003c\/strong\u003e, or eligible \u003cstrong\u003eAdditional Phone Number services\u003c\/strong\u003e, we add Setup \u0026amp; Onboarding to your basket \u003cstrong data-end=\"2132\" data-start=\"2115\"\u003eautomatically\u003c\/strong\u003e at checkout.\u003cbr data-end=\"2148\" data-start=\"2145\"\u003eIt is required to deliver your service properly, so it cannot be removed.\u003c\/p\u003e\n\u003cp data-end=\"2221\" data-start=\"1981\"\u003e\u003cstrong data-end=\"1864\" data-start=\"1841\"\u003eCompatibility note:\u003c\/strong\u003e\u003cbr data-end=\"1867\" data-start=\"1864\"\u003eAdditional Phone Number services are add-ons for selected \u003cspan style=\"text-decoration: underline;\"\u003ePhone System products only\u003c\/span\u003e. They can be ordered at any time, but they are only applicable to compatible Omni Communicator S, Omni Communicator S Mobile, or Omni Flow Essentials services supplied by us.\u003c\/p\u003e\n\u003ch3 data-end=\"2239\" data-start=\"2223\"\u003eWhat you get\u003c\/h3\u003e\n\u003cp data-end=\"2262\" data-start=\"2240\"\u003eWe will help you with:\u003c\/p\u003e\n\u003cp data-end=\"2293\" data-start=\"2265\" style=\"padding-left: 40px;\"\u003e✔️ A setup \u0026amp; onboarding call (remote)\u003c\/p\u003e\n\u003cp data-end=\"2332\" data-start=\"2296\" style=\"padding-left: 40px;\"\u003e✔️ Getting your service live and tested\u003c\/p\u003e\n\u003cp data-end=\"2379\" data-start=\"2335\" style=\"padding-left: 40px;\"\u003e✔️ Basic configuration and best-practice checks\u003c\/p\u003e\n\u003cp data-end=\"2426\" data-start=\"2382\" style=\"padding-left: 40px;\"\u003e✔️ A short handover so you know what to do next\u003c\/p\u003e\n\u003ch3 data-end=\"2464\" data-start=\"2428\"\u003eWhat we set up (by service type)\u003c\/h3\u003e\n\u003cp data-end=\"2501\" data-start=\"2466\"\u003e\u003cstrong data-end=\"2499\" data-start=\"2466\"\u003ePhone Systems (per extension)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" data-end=\"2530\" data-start=\"2504\"\u003e✔️ Extension and user setup\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" data-end=\"2597\" data-start=\"2533\"\u003e✔️ Call routing basics (ring groups, time rules where applicable)\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" data-end=\"2636\" data-start=\"2600\"\u003e✔️ Voicemail and call handling basics\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" data-end=\"2669\" data-start=\"2639\"\u003e✔️ Testing inbound\/outbound calls\u003c\/p\u003e\n\u003cp data-end=\"2722\" data-start=\"2671\"\u003e\u003cstrong data-end=\"2720\" data-start=\"2671\"\u003eDigital Landline \/ Cloud Mobile \/ Additional Phone Numbers (per service)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"2764\" data-start=\"2725\" style=\"padding-left: 40px;\"\u003e✔️ Account and device\/app setup guidance\u003c\/p\u003e\n\u003cp data-end=\"2797\" data-start=\"2767\" style=\"padding-left: 40px;\"\u003e✔️ Basic call setup and testing\u003c\/p\u003e\n\u003cp data-end=\"2836\" data-start=\"2800\" style=\"padding-left: 40px;\"\u003e✔️ Caller ID and call handling basics\u003c\/p\u003e\n\u003cp data-end=\"2836\" data-start=\"2800\" style=\"padding-left: 40px;\"\u003e✔️ Number assignment and service checks where applicable\u003c\/p\u003e\n\u003cp data-end=\"2836\" data-start=\"2800\" style=\"padding-left: 40px;\"\u003e✔️ For number transfers: porting admin checks where applicable\u003c\/p\u003e\n\u003cp data-end=\"2836\" data-start=\"2800\" style=\"padding-left: 40px;\"\u003e✔️ For Cloud Mobile: SMS basics (where included on your plan)\u003c\/p\u003e\n\u003ch3 data-end=\"2924\" data-start=\"2899\"\u003eWhat we need from you\u003c\/h3\u003e\n\u003cp data-end=\"2943\" data-start=\"2925\"\u003ePlease have ready:\u003c\/p\u003e\n\u003cp data-end=\"3002\" data-start=\"2946\" style=\"padding-left: 40px;\"\u003e✔️ A contact name and mobile number for the setup session\u003c\/p\u003e\n\u003cp data-end=\"3039\" data-start=\"3005\" style=\"padding-left: 40px;\"\u003e✔️ Your preferred setup time window\u003c\/p\u003e\n\u003cp data-end=\"3096\" data-start=\"3042\" style=\"padding-left: 40px;\"\u003e✔️ Any porting details (if you are transferring a number)\u003c\/p\u003e\n\u003ch3 data-end=\"3108\" data-start=\"3098\"\u003eTiming\u003c\/h3\u003e\n\u003cp data-end=\"3236\" data-start=\"3109\"\u003eWe normally contact you after your order to book setup.\u003cbr data-end=\"3167\" data-start=\"3164\"\u003eWe aim to complete setup as quickly as possible during working hours.\u003c\/p\u003e\n\u003ch3 data-end=\"3254\" data-start=\"3238\"\u003eGood to know\u003c\/h3\u003e\n\u003cp data-end=\"3309\" data-start=\"3257\" style=\"padding-left: 40px;\"\u003e✔️ Setup \u0026amp; Onboarding covers \u003cstrong data-end=\"3293\" data-start=\"3283\"\u003eremote\u003c\/strong\u003e support only.\u003c\/p\u003e\n\u003cp data-end=\"3309\" data-start=\"3257\" style=\"padding-left: 40px;\"\u003e✔️ If we spot missing or incorrect information (for example, porting details), we will pause and tell you what is needed.\u003c\/p\u003e\n\u003cp data-end=\"3430\" data-start=\"3312\" style=\"padding-left: 40px;\"\u003e✔️ Session consent is required (you’ll see a checkbox in cart\/checkout).\u003c\/p\u003e","brand":"Omni Communications","offers":[{"title":"Phone Systems (per extension)","offer_id":52537855049995,"sku":"OC-DLP-GIN-1","price":19.95,"currency_code":"GBP","in_stock":true},{"title":"Digital Landline \/ Cloud Mobile \/ Additional Phone Numbers (per service)","offer_id":52537855082763,"sku":"OC-DLP-GIN-2","price":14.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/files\/Setup__Onboarding_Remote_0c420fa5-e965-4082-97c4-f0f858c31c10.png?v=1768956874"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0785\/0858\/9323\/collections\/TECHNICAL_SEVICES_ADD-ONS.png?v=1776207270","url":"https:\/\/voipandsims.com\/collections\/technical-services-and-add-ons.oembed","provider":"VoIP and SIMS","version":"1.0","type":"link"}